We are recruiting for a Service Administrator based at our Cambridge site.
- Terms: Permanent
- Location: Cambridge
- Reports To: Service Manager
- Hours of Work: 45 hours per week
- Salary: Competitive
Additional Benefits: Increased Holiday Entitlement with Length of Service, Recruitment Incentive Awards, Long Service Awards, Health Care Scheme and Cycle to Work Scheme.
Main Duties and Responsibilities
- Preparing job cards & raising invoices in line with works carried out & manufacturer guidelines using Kerridge DMS system, and outside customer authorisation platforms.
- Identifying parts using manufacturer parts identification tools, & booking of parts to workshop job cards using the Kerridge DMS system.
- Answering the telephone & dealing with customer enquiries.
- Dealing with customer enquiries on the Service Reception counter.
- Managing the team of technicians.
- Managing the shifts work load in accordance with customer expectations.
- Create an accurate hand-over data sheet for the following day’s early service shift controller.
- Locking up the site, and setting the alarm system at the end of each shift.
- Organisation skills
- IT Literate
- Experience warranty
- Costing retail cards
- Use of ADP advantageous
In the first instance contact: colin@purpledash.co.uk or Tel :01733 963063
Service Administrator – Cambridge – £23,-£25,000 p.a.